Privacy Policy

Mobile Information & SMS Privacy Commitment

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

When you opt in to receive SMS text messages from Velocity Capital, your phone number and opt-in consent are strictly used for direct communications with Velocity Capital regarding your loan inquiries, customer support requests, account security verification, and application updates. We do not share, sell, rent, or trade mobile messaging opt-in data or consent information with any third parties or affiliates for marketing or promotional purposes under any circumstances.

Message Frequency & Rates: Message frequency varies based on your loan application activity. Standard message and data rates may apply. Reply STOP to cancel at any time, or reply HELP for help.

1. Information We Collect

We collect information you provide directly to us when requesting commercial financing, including:

• Business Information: Legal company name, DBA, EIN/Tax ID, business address, annual revenue, bank statements, time in business, and loan request amount.
• Principal / Authorized Contact Information: Name, title, email address, direct phone number, mobile phone number, date of birth, SSN (encrypted at rest), and ownership percentage.
• Communications Data: SMS records, email correspondence, and support inquiries.

2. How We Use Your Information

We use collected information solely to:

• Evaluate commercial loan eligibility and package funding applications for matched lending partners.
• Communicate loan updates, approval notifications, and document requests via email and SMS (with your explicit consent).
• Verify identity and prevent fraud using enterprise bank-grade encryption.
• Comply with federal and state commercial financing regulations (e.g., GLBA, FCRA, TCPA).

3. Information Sharing and Disclosure

Strict Mobile Non-Sharing Policy: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We do not sell your personal information. We do not share, sell, or provide your mobile phone number or messaging consent data to third parties or affiliates for marketing or promotional purposes under any circumstances. Non-mobile commercial application data is shared solely with verified institutional lending partners for the purpose of evaluating and fulfilling your requested financing transaction.

4. Data Security & Storage

All sensitive data, including SSNs, EINs, and financial documents, is encrypted at rest using AES-256 / Google Cloud KMS and encrypted in transit via TLS 1.3. We enforce strict role-based access control (RBAC), multi-factor authentication (MFA), and automated audit logs for all employee access.

5. Contact Information & Opt-Out Inquiries

To exercise your privacy rights, request data deletion, or ask questions about our data practices, please contact our Privacy Officer: